stubhub payment processing

Fees If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. One will be $260 while the other will be around $259. This article was co-authored by wikiHow staff writer, Eric McClure. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. I know at this point the latter is not possible. phone no. Please be patient. $900 right. Please note the following: Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. All rights reserved. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. Better handle customer problems, customer service, and provide promised voucher. Thats 17.47%! I purchased Mets Spring Training tickets for section 8. Call 1-866-788-2482 to speak to a customer service representative from StubHub. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. a consumer will go right past it. I hope youll consider us for your next ticket purchase! Customer service all the way to your seat, 2000-2022 StubHub. Customer service all the way to your seat, 2000-2022 StubHub. Enjoy! While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). STUBHUB has hit a new low is their ability to deceive Selling - error with delivering barcodes on stubhub's end. Use a ticket marketplace that doesnt charge such ridiculous fees. What are Stubhubs seller fees? Order number [protected] I spent hours trying to find the right show, at the right time, at the right price. I received a second email stating my tickets were for section 105. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? wikiHow is where trusted research and expert knowledge come together. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. I sold tickets via Stubhub for a concert in November. For 2 tickets I paid $31.67 in fees over the ticket prices. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! If youre just looking to unload some extra tickets, thats probably not for you. Stubhub say that I did not click the button to complete the sale. I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. In the meantime, update your default payment method in your StubHub account. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. When StubHub transitioned to showing all-in pricing, they used the opportunity to experiment with charging buyers anywhere from 2% to 20% (on top of the 15% for sellers). You can get up to 3% off when you use a StubHub Coupon Code. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. That simply means the tickets were not used. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. . Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. Processing/Shipping & Handling fees are non-refundable. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) The Stubhub order number I'm disputing is #[protected] On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. There a lot of hidden cost and rules. StubHub ticket sellers are charged a 15% fee. By using our site, you agree to our. Yes Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. That is around 30% isnt it? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. No. 4 if you have questions about listing tickets. Friday Buyers got in with no problem with scanned tickets. So I paid 22% in shipping and buy fees over the base ticket price. Full refund and parking tonight where I was promised it would be. If youre looking to sell your tickets on StubHub, well show you do so. Kind regards, All Rights Reserved. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. Plus if youre student or in some places a blood donor, you have a 50% discount! Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Have any questions? For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. The 4 tickets were then sold to 2 customers. Check out, All tip submissions are carefully reviewed before being published. The seller would net $85.. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. Do some sellers pay different commissions? I just bought baseball tickets on StubHub. StubHub Fees How Much Does StubHub Charge? According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. Last year it was acquired by ViaGoGo. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. You can't make changes in the StubHub app. [protected], Desired outcome: Read on to get the help you need to contact StubHub. StubHub is one of the most popular ticket purchases and resale agency based out of the US. Customer service all the way to your seat, 2000-2022 StubHub. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. 16 Auburn will look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge, La. The lesson here: StubHub is constantly changing its buyer fees. 2 hrs ago 2 min read. You will not receive a Settlement award under the Settlement. You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. three tickets were sold for the ny yankee/pirates game on season tickets), you can select multiple events at once. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. I also keep recieving emails that I need to update my payment information, but it is already updated?! You can buy tickets on StubHub with all major credit and debit cards. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . When you go to checkout the total says $1059.75. Payments will be provided if the Court approves the Settlement and after any appeals are resolved. Its possible that someone with an identical problem has posted for help before. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). there was going to be a 21% fee on tickets for a Kansas basketball game i was looking at. 2021 TickPick LLC. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In the meantime, I'm going on with my life, work, kids, etc. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? Yes, he's dealing with a depleted receiving corps. Ok, go back to hideafee. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. How do I contact? Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. I do not have payment. Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. I request a $445.50 refund to my credit card. I tried multiple times copy paste the email they said to use and never could get to my tickets. We don't accept cash or checks. For example, on the sale of a $100 ticket, the buyer would pay $110. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. You can also use StubHub gift cards and PayPal. They are refusing to transfer me the payment saying that they have refunded the buyer. This is how it looks on the checkout page. Desired outcome: ComplaintsBoard.com is a leading complaint resolution website on the Internet. I emailed StubHub they said tough luck, I spoke to a supervisor who said tough luck and hung up on me. Stubhub sold one ticket and then sent me the attached email that makes 5 references to tickets - plural. StubHubs confirmation email to me said the seller will transfer the tickets on November 2nd. StubHub clearly does not! Selling your tickets on StubHub is actually pretty simple. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. My name is Martin Tulare 9/20/22. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Click. Wait for a StubHub representative to reach you. I have spoken with the buyer who used the tickets and said everything was fine. Now they charge the 15% to the buyer instead. If you need further assistance or problem persists, contact customer service to review your account: I live in Singapore where the StubHub app is not avail. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. I attended the event, both seats were used. A supervisor never is available and the customer service reps do not help they apologize. Pursuing 'superpower,' No. Terrible company to do business with. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. There was absolutely zero transparency. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? Ask the Community You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? No other communication was sent from stubhub after that about anything else needed to complete the sale. The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, Help us improve this article with your feedback. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Claim it and get a lot of features. The section specifically reads Footprint Center Garage. His digital chapbook, The Internet, was also published in TL;DR Magazine. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. Dial +1 (866) 788-2482. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. You are 100% responsible for knowing all the fine print. Things You Should Know. At the start of 2014, however, StubHub started playing games with their fees. Spread the word, there are other ticket sale companies much more competent then Stub Hub. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: Did you find it helpful? The Court has not decided who is right. I recently sold a pair of tickets through Stubhub for the first time. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. 2 if you have questions about buying tickets. I received a confirmation that section 8 tickets were purchased. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. Give it a several hours to a day at least for it to appear in your PayPal. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. In advance of Week 3, Verrett tended to a foot injury. WOW A StubHub employee via phone assisted in returning the ticket to my account. 4 weeks ago I listed my season seats for MLB next year. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Yes No Still Need Help? Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Use of this website signifies your agreement to our. Danielle is the author of this solution article. We use cookies to make wikiHow great. Deadline: May 17, 2022. Well, the last StubHUB CEO lost his job over this change when told me to repost them on StubHub. 8 Days after event, Payment still processing. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. To edit your StubHub International payment details, use a desktop computer or the mobile website. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . OrderID #[protected] StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. Its too bad that StubHubs User Agreement doesnt talk more about its fees. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"